How To Check KRA PIN Certificate Email Address On iTax

“Hey, did you know that the Kenya Revenue Authority (KRA) has really streamlined things for taxpayers? They introduced this system called iTax that makes handling tax returns, payments, and other services so much simpler. One key element of this is the KRA PIN certificate – that’s a must-have for every taxpayer in Kenya. Now, let me walk you through how you can check the email address linked to your KRA PIN certificate on this iTax system.”

Before we start, make sure you have:

  • Your KRA PIN number
  • iTax password
  • Access to the email address registered on iTax

 

Step 1: Visit the KRA iTax Portal

Open your web browser and type https://itax.kra.go.ke/KRA-Portal/ in the address bar to access the iTax portal. This is the official site for all KRA tax-related services.

Step 2: Enter your KRA PIN

On the iTax homepage, you’ll see a section labeled ‘iTax online services’. Here, enter your KRA PIN in the space provided and click ‘Continue’.

Step 3: Login to your iTax Account

You’ll be prompted to enter your iTax password. If you’ve forgotten your password, click on ‘Forgot Password/Unlock Account’ and follow the prompts to reset it.

Step 4: Access your iTax Profile

Once logged in, navigate to the top right corner of the iTax dashboard and click on the ‘Profile’ tab.

Step 5: Check Your Email Address

Under the ‘Profile’ tab, you’ll see a section labeled ‘Basic Information’. Here, your registered email address on iTax will be displayed.

Conclusion

That’s it! You’ve successfully checked your KRA PIN Certificate email address on iTax. Always ensure your details on iTax are up-to-date to avoid any inconveniences. If you need to change the email address, you can do so by editing your basic information under the ‘Profile’ tab. Remember: Your KRA PIN and iTax password are confidential. Never share them with anyone.

FAQs

What if the email address registered on iTax is no longer active?

You can update your email address on iTax. Log in, go to ‘Profile’, then ‘Basic Information’, and change your email address.

Forgot my KRA PIN number?

Just reach out to KRA support through their official contact channels. They’ll help you recover your KRA PIN number after verifying your identity.

How do I find my KRA PIN email?

You can find your KRA PIN email address by checking your profile on the iTax portal. Here’s how to do it:

a. Visit the iTax portal by typing this URL in your browser: https://itax.kra.go.ke/KRA-Portal/.

b. Input your KRA PIN in the ‘iTax online services’ section and click ‘Continue’.

c. Enter your iTax password. If you can’t remember it, use the ‘Forgot Password/Unlock Account’ option to reset it.

d. Once you’re logged in, click on the ‘Profile’ tab at the top right corner of your iTax dashboard.

e. Under the ‘Profile’ tab, look at the ‘Basic Information’ section. Your registered email address on iTax will be displayed here.

How do I download my KRA PIN certificate from email?

If you have received your KRA PIN certificate via email, it’s usually attached as a PDF document. To download it, follow these steps:

a. Open the email containing the KRA PIN certificate.

b. Look for an attachment, usually indicated by a paperclip icon.

c. Click on the attachment to open it.

d. Once it’s open, you should see an option to download or save the document. This option can usually be found at the top right corner of the document viewer. Click on it.

e. Choose the location on your device where you want to save the certificate, then click ‘Save’.

How do I change my email address on my KRA certificate?

You can change your email address on iTax by updating your profile. Here’s how:

a. Visit the iTax portal by typing this URL in your browser: https://itax.kra.go.ke/KRA-Portal/.

b. Input your KRA PIN in the ‘iTax online services’ section and click ‘Continue’.

c. Enter your iTax password.

d. Once you’re logged in, click on the ‘Profile’ tab at the top right corner of your iTax dashboard.

e. Under the ‘Profile’ tab, look at the ‘Basic Information’ section. Click on the ‘edit’ button next to your email address.

f. Input your new email address, then click ‘Save’.

Keep in mind that your new email address needs to be a valid, active email account that you have access to, as KRA will use this email to communicate with you.



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