How to Retriven KRA PIN Using Email

If you've forgotten your KRA PIN and want to retrieve it using your email address, you're in the right place. In this guide, I'll walk you through the process of retrieving your KRA PIN using your email address. We'll go step by step in a conversational manner to make it easy for you. Let's get started on retrieving your KRA PIN!

Understanding the Importance of a KRA PIN

Before we dive into the process, let's briefly discuss the significance of a KRA PIN. The KRA PIN, issued by the Kenya Revenue Authority, is a unique identification number used for various tax-related purposes. It is essential for filing tax returns, conducting business transactions, and accessing government services. Keeping your KRA PIN secure and accessible is vital for managing your tax obligations effectively.

Read Also: KRA PIN Certificate 


kra pin certificate

Step-by-Step Guide to Retrieve Your KRA PIN using Email

Follow these steps to retrieve your KRA PIN using your email address:


Step 1: Visit the KRA iTax Portal


Open your preferred web browser and go to the official KRA iTax portal. You can access it by entering the URL: https://itax.kra.go.ke/KRA-Portal. This will take you to the KRA iTax homepage, where you can initiate the PIN retrieval process.


Step 2: Click on "Forgot Password/Unlock Account"


On the KRA iTax homepage, locate the "Forgot Password/Unlock Account" option. Click on it to proceed with the PIN retrieval process. This option is designed to assist individuals who have forgotten their KRA PIN.


Step 3: Enter Your Personal Details


On the "Forgot Password/Unlock Account" page, provide your personal details to verify your identity. Fill in the following information:

- User ID: Enter your User ID, which is typically your KRA PIN. If you don't remember your KRA PIN, proceed to the next step for further assistance.


- Email Address: Enter the email address associated with your KRA iTax account. Make sure to provide the correct email address.


- Security Stamp: Enter the security stamp code shown on the page. This step ensures you are a human user and not an automated bot.


- Click on the "Submit" button to proceed.

Read Also: KRA PIN Retrieval Online 


Step 4: Check Your Email


After submitting your details, check your email inbox associated with your KRA iTax account. You should receive an email containing a link to reset your password and retrieve your KRA PIN. Click on the link provided in the email.


 Step 5: Reset Your Password


Upon clicking the link, you will be directed to a page where you can reset your password. Follow the instructions on the screen to create a new password for your KRA iTax account. Choose a strong password that combines letters, numbers, and special characters for enhanced security. Confirm the new password and click on the "Submit" button.


Step 6: Retrieve Your KRA PIN


After resetting your password, log in to your KRA iTax account using your User ID (KRA PIN) and the new password you just set. Once logged in, you will be able to access your account details, including your KRA PIN.

Conclusion

Retrieving your KRA PIN using your email address is a simple process through the KRA iTax portal. By following the step-by-step guide outlined above, you can easily retrieve your KRA PIN and regain access to your tax-related information. Remember to keep your KRA PIN secure and use it responsibly for tax-related purposes. If you encounter any difficulties during the retrieval process, it is advisable to contact the Kenya

FAQs

Can I retrieve my KRA PIN using any email address?


No, you can only retrieve your KRA PIN using the email address that is associated with your KRA iTax account. During the retrieval process, you will be asked to provide the email address linked to your account. It is important to ensure that you enter the correct email address to receive the necessary instructions and link to reset your password and retrieve your KRA PIN.


What should I do if I don't receive the email to reset my password and retrieve my KRA PIN?


If you don't receive the email containing the link to reset your password and retrieve your KRA PIN, there are a few steps you can take:

- Check your spam or junk folder: Sometimes, automated emails can end up in these folders. Make sure to check all folders in your email account.


- Verify the email address entered: Double-check that you entered the correct email address associated with your KRA iTax account. If there is a mistake, try submitting the form again with the accurate email address.


- Wait for some time: Occasionally, there might be delays in email delivery. Give it some time and check your inbox again after a while.

If you still don't receive the email after trying these steps, it is recommended to contact the Kenya Revenue Authority directly for further assistance. They can help troubleshoot the issue and provide guidance on how to proceed.


Can I retrieve my KRA PIN using a different email address if I no longer have access to the registered email?


No, the retrieval process requires using the email address that is associated with your KRA iTax account. If you no longer have access to the registered email address, it is important to update your email address in the KRA iTax system. You can do this by contacting the Kenya Revenue Authority directly and providing the necessary information to verify your identity. Once your email address is updated, you can proceed with the retrieval process using the new email address.

It's always a good idea to visit the official KRA website or contact them directly for the most current information and guidance.
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