Forgot My KRA PIN

This can guide you through the process of recovering your forgotten KRA PIN, and I'll also touch upon what to do if you've forgotten your KRA password. Losing your KRA PIN or password can indeed be frustrating, but there are steps you can take to resolve the issue

Understanding the Importance of my KRA PIN

Before we dive into the process, let's briefly discuss why a KRA PIN is essential. The KRA PIN, issued by the Kenya Revenue Authority, is a unique identification number used for various tax and taxation related purposes. It is crucial for filing tax returns, conducting business transactions, and accessing government services. Keeping your KRA PIN secure and accessible is vital for managing your tax obligations effectively.

Read Also: How to Retrieve KRA PIN using ID Number Online

Reset or Recovery a Lost KRA PIN

Step-by-Step Guide to Reset Forgotten KRA PIN

This is some basic, Certainly, here are the steps to recover a lost (Forgot my KRA PIN) KRA (Kenya Revenue Authority) PIN number using various options, rewritten for clarity:


Option 1: Use your ID to recover my lost or Forgotten KRA PIN

- Begin by scanning your original national ID card (from a cyber or office).


- Send an email to callcenter@kra.go.ke, explaining that you can't recall your PIN and requesting them to send it to your email.


- Expect a response from KRA within a few hours, and you will have your lost KRA PIN back. If there's a delay, consider calling them.

Read Also: How to Check My KRA PIN Number Online


Option 2: Contact KRA on social media

- Visit the KRA iTax customer care Facebook page or the KRA Twitter handle.


- Send a message with a scanned copy of your ID to their inbox, requesting them to send your PIN via Facebook or Twitter.

Option 3: Seek Help from the Nearest Huduma Centre

- Visit your nearest Huduma Centre.


- Approach the staff and inquire, "How do I recover my KRA PIN number?"


- Provide your original ID, and the Huduma staff will assist you in retrieving your KRA PIN within minutes.

Option 4: Visit KRA Offices

- Locate a KRA office near you.


- Go to the reception desk and inform the staff that you've lost your KRA PIN and need assistance.


- Ensure you bring your ID for identity verification.

Choose the option that is most convenient for you to recover your lost KRA PIN, and ensure you have your original ID card with you for verification purposes.

Read also: KRA Forgot My Password

Conclusion

Recovering a lost KRA PIN in Kenya is a manageable process with several convenient options available. Whether you choose to use your ID via email, reach out through social media, visit a Huduma Centre, or go directly to a KRA office, the key is to have your original national ID card on hand for identity verification. By following one of these methods, you can swiftly regain access to your KRA PIN and continue managing your tax affairs effectively. Remember that timely action is crucial, and KRA's responsive customer support teams are there to assist you throughout the recovery process.

Reset, Retrival and Forgot My KRA PIN FAQs

What is KRA PIN Retrieval?


KRA PIN Retrieval is the process of recovering a lost or forgotten KRA PIN Number and KRA PIN Certificate in Kenya. This convenient service is available at Cyber Dimension, allowing taxpayers to retrieve their PIN information with ease.


How Can I Get My Lost or Forgotten KRA PIN Number and KRA PIN Certificate?


If you've misplaced or forgotten your KRA PIN details, Cyber Dimension offers a user-friendly online solution. Visit our website, navigate to the dedicated KRA PIN Retrieval section, and follow the step-by-step instructions to initiate the process. This digital approach saves you time and eliminates the need for physical visits to offices or cyber cafes.


Requirements Needed for KRA PIN Retrieval Service?


To retrieve your KRA PIN Number and KRA PIN Certificate, you'll need your ID Number (for Kenyan residents) or Alien ID Number (for Foreign residents). Additionally, ensure you have a valid working email address where we will send your PIN Certificate.


How Do I Submit a KRA PIN Retrieval Service Request?


Submitting a request is straightforward. Visit our website, locate the KRA PIN Retrieval form, and fill in the required details. Click the submit button, and our team will promptly process your request. Expect email updates on your request's progress.


How Do I Pay for KRA PIN Retrieval Service?


We offer a secure payment method through Lipa na M-Pesa Buy Goods and Services Till Number 5839691, exclusively for Cyber Dimension  services. Rest assured, your information's security is a priority, in line with our Data Privacy Statement, Privacy Policy, and Terms and Conditions.


How Will I Receive My KRA PIN Number and KRA PIN Certificate?


Upon successful processing, your recovered KRA PIN Number and KRA PIN Certificate will be delivered to the email address you provided during the retrieval process. This digital delivery ensures quick and secure access for your official transactions in Kenya.


How Long Does KRA PIN Retrieval Process Take?


We prioritize efficiency, aiming for swift turnaround times. Typically, KRA PIN Retrieval requests are processed within just 5 minutes, although actual times may vary depending on system status and request queues. Our goal is to provide a seamless experience, allowing you to continue your activities without delays.

KRA PIN Retrieval is the process of recovering a lost or forgotten KRA PIN Number and KRA PIN Certificate in Kenya. This convenient service is available online through Cyber Dimension, allowing taxpayers to retrieve their PIN information with ease.


Can I check someone else's KRA PIN number online ?


No, the KRA iTax portal is designed for individuals to check their own KRA PIN numbers. To protect the privacy and security of personal information, you cannot use this portal to check someone else's KRA PIN number. Each individual should access their own KRA PIN details using their own credentials.


What should I do if I encounter an error while checking my KRA PIN online?


If you encounter an error while checking your KRA PIN online, it is recommended to double-check the information you entered, such as your PIN number and security stamp. Ensure that the information is accurate and try again. If the problem persists, you can reach out to the Kenya Revenue Authority directly for assistance. They have dedicated customer support channels to help resolve any technical issues you may encounter.
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